Help Center
Everything you need to know about our supplements, shipping, and guarantee.
NutraBotanics USA products use combinations of ingredients such as hydrolyzed collagen peptides, amino acids, botanical extracts, and micronutrients. Check the individual product label for the complete formula, amount per serving, directions, warnings, allergens, and dietary suitability.*
*These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.
Review the label and lot information first. If you need manufacturing or batch documentation, contact support with the product and lot number. Availability and scope can vary, so verify the issuer, date, named facility or product, lot applicability, and analytes covered by the actual document.
Orders are typically processed within 1–2 business days. Standard shipping within the US takes 5–7 business days. Free shipping is available on orders over $75. Expedited options are available at checkout. You will receive a tracking number by email once your order ships.
Eligible opened and unopened products purchased directly from nutrabotanicsusa.com may be returned within 90 days of delivery for a refund of the purchase price. Review the return policy for eligibility, instructions, exclusions, and refund timing.
Many of our products are designed to complement each other. For example, our EAA + BCAA Hydration Formula pairs well with Creatine Monohydrate for training support, and our Liquid Collagen pairs naturally with Super Collagen Joint Plus for comprehensive collagen support.
We recommend consulting your healthcare provider before combining supplements, especially if you have any medical conditions or take prescription medications.
*These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.
It depends on the product. Our CLA Softgels, BCAA Capsules, and many botanical formulas are vegetarian-friendly. However, our collagen products — including Super Collagen Liquid and Super Collagen Joint Plus — are derived from bovine (beef) sources and are not suitable for vegans or vegetarians.
Please review the ingredient list on each individual product page for full details before purchasing.